On a related note, we saw this coupon in the Sunday paper recently. On its face, the coupon looks like a money-back guarantee offer; try the product, and if you don't like it, we'll give you your money back. I would not send this in unless I tried, and hated, Red Baron Pizza by the Slice.
But if you look closer, the coupon describes it as a "rebate offer." In a rebate situation, you buy the product, send in proof of purchase, and they mail you a check. A rebate is open to everyone, and it is a lure to get you to buy the product.
So we're not sure what this is, and whether or not we should send it in. Three factors, however, lead us to believe it is indeed ethical for us to send this in:
- The inclusion of a rebate form. I've never seen a money-back guarantee form in the Sunday paper. Usually, refund information is provided in small print on the side of the package. By putting this form in the paper, Red Baron is saying one of two things: "We're so sure you won't like this product that we're giving you an easy-to-use refund form" or "This is a rebate; go buy our product!"
- The inclusion of a $1 off coupon next to this form. It is common to see combinations of coupons and rebates. That's how extreme couponers like us make money. I wouldn't expect Red Baron to distribute a coupon along with a money-back form.
- The inclusion of a deadline. Rebates always have deadlines to purchase a product, and deadlines to mail in the rebate form. Money-back guarantees are usually available at any time.
I obviously agree with Craig here since he used "we" throughout the post but it is annoying that the company doesn't understand the basic coupon rules enough to realize the difference between rebate and refund. I guess I feel like it will be their own fault if people use it differently as they intended.
ReplyDeleteThe tip thing you mentioned is another pet peeve of mine. Tip on the value of the meal, not the costs to you! Just because you got two meals for the price of one or $15 off at a restaurant, does not mean the waitress had less work to do.
I have never been a waitress but enough of my friends have that I know it is a really hard job and your frugality is absolutely no reason to be rude and leave a bad tip. Plus, you just end up with waiters that hate coupon users and that is not fair to the nice ones like us.
Actually, I feel like anytime you use a bunch of coupons, you should be extra gracious to the employees. Often times things don't quite work out with cashiers, a coupon isn't scanning or a discount isn't showing up, and they get flustered. I'm sure it is because so often crazy coupon ladies have been pushy and rude to them in the past. We have no problem watching the totals and mentioning errors but we also try to be patient.
Okay - end of soapbox.